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Newest bull's-eye in spam wars: SMS

Three of Britain's mobile phone companies have announced that they have adopted a code of practice, limiting the sending of unsolicited text messages to mobile phones.
The code, drawn up by the recently formed Wireless Marketing Association (WMA), declares that wireless marketing should only be sent to mobile users if they first grant permission for it to be sent.

BT Cellnet, Vodafone and Orange have all signed up to the code, but they will not be banning the sending of spam over their networks--they will merely refrain from creating spam themselves.

The WMA has set up a customer complaints system as well as a consumer protection committee, but admitted that its powers are limited.

"We are under no illusions that spam can be stopped, but we are taking the most effective measure that we can," commented Steve Wunker, WMA chairman.


The code reflects recent calls from the European Union that users should be given the choice of opting in to marketing campaigns, rather than having to deliberately opt out. A recent EU report estimated that the handling of spam e-mails costs European businesses $9 billion each year.

Wunker added that the use of Short Message Service (SMS) text messages for marketing is attractive to businesses because it is cheaper than standard mail marketing.

"Companies would rather spend 15p (22 cents) sending a text message that the user cannot avoid reading than spend 30p (44 cents) mailing out something that would go straight in the bin," said Wunker. However, he added that major brands "would not want to harm the relationship they have with their consumers" and are therefore likely to be careful in the way they approach e-mail marketing.

Separately, amendments made to the Criminal Justice and Police Bill last week are set to make it an offence to send hate mail by e-mail or text messages.


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